Customers, employers, employees, suppliers, shareholders, society – everyone benefits when organizations perform as HPOs. We beam with pride every time we succeed in inspiring and challenging managers and employees to embark on the road towards becoming an excellent organization. We aim to be the source of inspiration and knowledge worldwide when it comes to ‘what’ makes an organization better and what drives managers and employees within those organizations to improve their performance.
We are a knowledge and inspiration center that uses continuous research to work with organizations around the world (including emerging markets) that are driven to improve their performance. Inspiring, rousing and connecting people in a network is our passion. We use the HPO concept to hold a mirror up to organizations and provide a foundation for continuous performance improvement.
That is our mission. That is what drives us.
What we thought we bought: a change initiative, a methodology and an answer to our problems.
What we actually got: a framework for change, a common language and something to get behind.
What did it feel like: uncomfortable at the start, connecting & satisfying and a boost in performance.
Nick Churchman, Director Organisational Effectiveness HP Defense
The idea for the HPO Center was born during round-table talks with managers in the profit, non-profit and government sector. During conversations on the scientific research into the success factors of HPOs by Dr. André A. de Waal, the idea arose to establish a center. The goal of the HPO Center would be to create a bridge between this scientific research and its application in practice: “We challenge because we know!” During the spring of 2007, the HPO Center reached the point where it could clearly indicate which success factors have a direct correlation to the competitive performance of an organization. We now know exactly ‘what’ makes an organization high performing. Performing well in the HPO factors not only results in more financial elbowroom, but also a continuous strategic edge on comparable organizations (customer orientation, employee satisfaction, innovation strength, etc.).
The HPO Center is the global expert in what makes organizations better. We provide knowledge to this end in the form of diagnoses, interviews, books, articles, lectures, networks and workshops. This knowledge supports organizations in implementing the desired improvements. We have also started new research that looks more in-depth at this subject, including studies into High Performance Managers (HPM) and High Performance Partnerships (HPP). Based on Dr. de Waal’s studies in 50 countries involving 1,470 organizations, an HPO Diagnosis was developed that has been tested extensively in practice. This HPO Diagnosis enables us to hold a mirror in front of organizations, providing a clear indication of their strengths and areas requiring improvement. The diagnosis also provides a clear-cut and broadly based focus for improvement.
You can find more information on the HPO Diagnosis and all our HPO articles on www.hpocenter.com. For more information about our HPO Center, products and services, etc. please contact Mr. Chiel Vink (Global) or Mr. Ken Lizotte (USA).