What Makes a High Performance Organization

A shortage of time demands a strong focus on what really matters in order to improve the performance of your organization.

To help managers, the HPO Center started a global five-year research project into the success factors of High Performance Organizations (HPOs). The result of this research is the following HPO Framework:

• Management Quality
• Openness & Action Orientation
• Long-Term Orientation
• Continuous Improvement & Renewal
• Employee Quality

What Makes A High Performance Organization includes many real-life examples from organizational branches, e.g., Finance, Retail, Industry, ICT, High Education and Government, illustrating the workings of the HPO Framework at organizations in Western and emerging markets. Also included are many interviews with HPO leaders, e.g., Microsoft, SABMiller, Svenska Handelsbanken, HP, Unilever, Umpqua Bank, Tata Steel and KLM Royal Dutch Airlines.